Insights

Hospitality technology strategy, AI adoption, and digital transformation — from the front lines.

AI StrategyDecember 10, 2024·8 min read

The Hotel CTO's Guide to AI in 2025: Where to Start

Most hotel technology leaders know AI is important but aren't sure where to begin. Here's a practical framework for identifying your highest-value AI opportunities.

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Systems IntegrationNovember 28, 2024·10 min read

Why Hotel PMS Migrations Fail — and How to Prevent It

PMS migrations are consistently the highest-risk hospitality technology projects. Here are the top failure modes and how to design a migration that actually works.

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LeadershipNovember 15, 2024·6 min read

The Fractional CIO Model for Independent Hotels

Independent hotels need executive technology leadership but can't justify a full-time CIO. The fractional model is changing that equation.

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Vendor ManagementNovember 2, 2024·7 min read

Vendor Sprawl: The Hidden Cost in Your Technology Stack

Most hotels have 30–50 technology vendors. That's not a feature — it's a liability. Here's how to rationalize your vendor landscape without disrupting operations.

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AI StrategyOctober 20, 2024·9 min read

Building a Hotel AI Governance Framework from Scratch

As hotels adopt AI tools for revenue management, personalization, and operations, governance isn't optional. Here's a practical starting framework.

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